Everything You Should Know About VoIP in Northern Ireland

What is a VoIP telephone system?

Let’s begin by explaining a bit about VoIP. We’ve talked about what VoIP is before, so we’ll just quickly go through it here.

In short, VoIP lets you make and receive calls over the internet at a low cost from anywhere in the world. You can make phone calls from VoIP compatible office phones or even from your laptop, smartphone or tablet.

VoIP works by converting analogue voice signals into digital ones and sending them as data over the internet to the receiver’s phone. It’s the same experience as the classic phone call, but with much better sound quality.

VoIP in Northern Ireland is becoming more and more popular especially with businesses. It’s easy to see its benefits and how it can save you time and money.

Future-proof your business with VoIP in Northern Ireland

As fibre broadband has developed a lot in Northern Ireland, VoIP solutions became highly accessible to businesses. And Northern Ireland boasts with one of the largest full fibre coverages in the UK. This allows you to take full advantages of all the nice benefits VoIP offers.

VoIP offers great flexibility. In a world where remote working has become very popular, this is a great advantage to have. But that’s not all VoIP telephone systems in Northern Ireland have to offer.

Let’s review some of the most important VoIP advantages:

1. Low costs for your business

There’s no denying cost saving is important for any business. Well, VoIP is one of those solutions that can help you greatly reduce costs. Here’s how it happens:

• VoIP calls are cheaper compared to the traditional telephone network. With the fall of data charges, VoIP calls, even international ones, are much more affordable. You can save up to 50% on your phone bill. That’s a substantial number! If your business is based in Northern Ireland but operates globally, you’ll sure see a great decrease in costs.
• No more expensive equipment. Because VoIP works with an internet connection, there’s no need for costly on-premises physical equipment. You can use VoIP with your laptops or smartphones and save thousands of pounds.
• Savings with remote work. With VoIP your employees stay connected to the corporate phone system while working from anywhere. Features like call waiting, video calling, auto-attendant are now available even when you work from home. This doesn’t only cut costs, but also increases employee productivity.

2. Many advanced features

VoIP includes so many useful features you’ll never find yourself at a disadvantage when it comes to your business communications. We’re talking about features like:

• Call waiting
• Call forwarding
• Call recording
• Call queues
• Call analytics
• Advanced call management capabilities
• Video calls
• Call conferencing
• On-hold music
• Voicemail to email
• Toll free numbers
• Online fax
• Free local phone number

And the list goes on! You’ve got all the features you need with one solution.

3. Scalability and flexibility

These are two features that make VoIP really attractive for growing businesses. What business manager doesn’t want a solution that grows with their business? With VoIP, it’s easy to extend and add more users.

Besides, it gives you full flexibility to work from wherever you want and still get access to all the features you’d get in the office.

4. Increased security

VoIP includes encryption and improved identity management. VoIP providers value security and work hard on protecting their networks.
In a world where cyberattacks are flourishing, choosing VoIP can bring you some peace of mind.

What to pay attention to when looking at VoIP providers in Northern Ireland?

Are you looking to switch to VoIP for the first time? Or perhaps are you dissatisfied with your VoIP provider and want to shop around? Either way, there are a few things to consider when choosing a VoIP provider.

Understand your business needs

A good VoIP solution will suit your business communication needs. That’s why it’s important to understand your telecoms demands before choosing a provider. Remember that your decision will impact the entire organisation.

So, think about how much the phone is used for customer communications within your company, how often you need to route the calls from one team member to another, how many employees work from home.

Read customer stories and reviews

It’s just like when you’re thinking about watching a movie – you’ll look up other people’s opinions. Most VoIP providers will have customer reviews, stories, testimonials.

Some VoIP providers may even offer you case studies showing how they’ve helped their customers. These can be very helpful and make your choice easier.

Compare providers and prices

A market comparison is essential when choosing your VoIP provider. It can take time, it can get confusing. It can even lead to frustration. To avoid all that, let us handle it for you. It’s what we do so we won’t get neither confused, nor frustrated. And we’ll find the right provider to cover your needs.

Working together with our partner in Belfast, Radius Connect, we can make sure you get the best choice for your business on your first try.