Phone systems Glasgow business guide

What’s a VoIP phone system?

It’s a system (obviously) of many telephones all interconnected and in use with each other. VoIP is voice over internet protocol and lets you make calls across the internet. Great news for businesses!

That way, you get all the modern telephony features to take advantage of. Stuff like:

• Call handling
• Call transferring
• Conference calls
• Metering of calls
• Accounting
• Private and shared voice message boxes

We’ll get more into the full range of features in a bit. But the important thing to know is with phone systems, Glasgow businesses can get a fantastic and modern communications system.

With this available for your employees and customers, you’re fully primed to ramp up your productivity and customer experience.

Want to know more? We have a full business guide to VoIP to check out. You can also read on about all the fancy features available with these systems.

The Glasgow districts phone systems are great for

So, if you’re in Glasgow and wondering if this type of thing is right for you… is it? Well, rest assured we think these are a great fit for most modern businesses.

Why? Well, what’s a big key to long-term success? Telecoms! Glasgow businesses need to stay on the pulse for modern comms across the world.

As we all know, Glasgow is a buzzing hive of business activity. It has successful industries running across finance, digital, IT and food.

It’s also really popular for investors, right up there with popularity alongside Manchester and London.

But it’s finance where Glasgow really excels. To the west of the city centre, across Blythswood Holm and Blythswood Hill, there’s the International Financial Services District (IFSD). Wall Street on Clyde, as we like to call it, has been booming since the 1980s and we’ve seen many office blocks shooting up like there’s no tomorrow.

If you’re part of this area, if you’re a busy business looking to take advantage of modern comms tech, then this is where VoIP phone systems come in mega handy.

VoIP phone system features

When you’ve got yourself a fancy new phone system, you’ll no doubt want to see everything it has to offer.

That differs a little provider by provider, but you usually get the same core features to take advantage of. That can include stuff like this:

• The latest hardware, including desk phones and mobile handsets
• Modern calling features, like muting/unmuting calls (plus, blurring out backgrounds or not—can come in handy)
• Scalability options—as your business grows, you can add new features
• Flexibility—take the system with you wherever you need it
• Allow remote working and homeworking
• Specialised options for small businesses with smaller teams
• Call recording, monitoring and reporting features
• Call queues with automated greetings
• On hold music (stuff like Greensleeves, YMCA, Swagger Jagger, Mozart etc. Whatever takes your fancy!)

We don’t know about you, but the chance to pick some banging on hold music… is almost too good to be true. Which business would want to miss out on that!?

Seriously, though, with that range of features you totally modernise your business’ communications between staff, clients, guests and customers.

And you may also get tailored unified communications options. That means you can throw a bit of customisation in to meet your business needs.

Again, you’d just have to ask your provider about those.

The benefits of VoIP phone systems Glasgow businesses need to know

Right, this is the important stuff! Sure you could think about updating to a new VoIP system. Everyone is talking about how great they are.

But you can do with some facts to act on. Like, is there proper return on investment for these systems? So, here are some of the advantages to mull over.

Save plenty of money

After you’ve bought cloud phone systems, Glasgow businesses can look forward to saving money. For a start, calls rates are lower.

But just by getting VoIP, you’re doing yourself a big favour. You don’t need to get private branch exchange hardware installed, which you’d normally need to plug your phones into.

The sky is the limit (scalability)

Whether you’re a small or large business, as your team grows you can easily add new phones into the workplace.

Connect them up to the internet and your new starters will be working immediately!

And there’s really no limit to how far you can scale it up to meet business demand. And that’s why VoIP is so popular for businesses.

Modernise your business

In 2025, the big ISDN switch off will kick in. That means ISDN and PSTN services will be coming to an end that year. In our digital world, they’re pretty out of place.

Now, 2025 may seem like a long way off. But it’s better to prep for the update now with a state-of-the-art VoIP system.

Future-proof your business and take advantage of all the latest tech along the way, so when 2025 arrives you won’t have to worry a jot about the switch off.

In fact, you can pat yourself on the back about being ahead of the curve.

Reliability

Office phone systems Glasgow can rely on. That’s a marketing slogan for VoIP! It may sound cheesy, but it’s true.

So long as you have great quality business broadband, VoIP phone systems let you operate without any hitches.

Call quality is high. So are video calls. And providers typically offer great customer service response if there are any issues.

Flexibility for softphones

A softphone is software that lets you make calls over the internet. It’s basically a phone, just in software form.

With a VoIP phone system, these immediately become easier to use instead of telephone handsets. That can be an advantage for some businesses, say if you don’t want to fork out for loads of phone kits.

All employees need to do is plug a headset into their computer and… hey presto! Their computer is then basically a phone.

Make multitasking a cinch

Phone systems are a modern marvel. They let you do multiple things at once. Plus, it’s really easy to do all of it. Things like:

• Having a group meeting call
• Sharing files during the call
• Editing documents when on a call
• Switching between video and audio calls
• Calling colleagues on the other side of the world

20 years ago, calling Dave on a work trip to Australia would have been a logistical nightmare. Not to mention very expensive.

And now? All accomplished with the press of a few buttons. Makes you glad rotary phones are a thing of the past, right?

Glasgow! Ready to get your phone systems?

It should be clear now. Office phone systems Glasgow businesses can rely on are only a click away. With our free tool, all you need to do is enter a few details and we’ll compare the market.

You then get the best deals. And from there you get to pick the best deals for your business.

Join the cutting edge of Glasgow’s booming business scene with a VoIP phone system that totally modernises your team’s comms. Search today for free!