Shell Singapore

Once we receive your enquiry or application, we will pass this information on to our local fuel card providers who will contact you by telephone or by e-mail. An experienced consultant will check the details provided and any other factors relating to your business and vehicle management needs.

Our fuel card-provider partners will check the details you have given and confirm information such as your vehicle types, number of vehicles, driving routes and brand preference if any.

Once your requirements have been verified and the correct card or card combination offered and accepted, then an application can be completed over the telephone, or if you prefer e-mailed to you and filled in at your leisure.

Certain financial information will be required at this stage, which goes to an In-House credit department for vetting. This process is facilitated as quickly as possible – usually within 48 hours, sometimes sooner depending on the information at hand.

You will be informed as soon as your application is approved and your printed cards are usually with you between 10 and 14 working days.

At this stage you can expect a welcome call from a local provider onboarding customer services department to run through the finer details of using your new card and how to set up online mobile and desktop software should you choose to do so.

Shell Fuel Cards are available for both small and medium enterprises based in Singapore. Most of the benefits are beneficial for companies to help them save more money from unnecessary fuel spent.

By using Shell Fuel Card, fuel transactions are charged at a weekly fixed rate that the fuel card provider will provide in advance. There are no transaction fees, credit is interest-free (if used), and Shell Drivers’ Club points can be collected on all fuel purchases.

The card also helps protect against fraud with the option of being locked to fuel and lube purchases only and a dedicated account manager is available as and when needed. Fuel cost is calculated on a ‘pay as you go’ basis with an invoice sent periodically; there is no requirement to put up money or tie cash up.

Shell Fuel Card users can use the reroute app on Android and iOS to locate their nearest Shell site. This can also be done on iCompario with the added benefit of being able to utilize other services such as an e-route planner.

As a company that has a long history with Singapore, Shell Fuel Cards have extensive coverage throughout Singapore. Drivers will never be too far away from the nearest place they can fill up. How much of this network a driver can use, however, depends on the type of Shell Fuel Card.

Shell’s single-network fuel card provides drivers with access to all Shell stations across Singapore where almost all Shell stations are open 24 hours. These stations cover all major parts of Singapore including highways, residential buildings, and major transit routes. The single-network card is ideal for small businesses in Singapore because it covers a smaller geographical area where there is regular access to Shell forecourts on the routes that their drivers use.

The Shell Fuel Card provides access to over 57 Shell fuel stations throughout the country, but drivers also get access to over 950 Shell fuel stations across Malaysia. The card ensures that your drivers, no matter where they are, are never far from a fuel station. This is ideal for larger businesses that cover a larger geographic area where drivers need to cross the border to and from Malaysia on a daily basis.